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Claim

A claim represents an insured's report of a loss or incident that may be covered under their policy. This is the starting point of the claims workflow in insurance.

Structure

NameCard.TypeDescription
RClaimA claim represents an insured's report of a loss or incident that may be covered under their policy.
resourceType1..1"Claim"Fixed resource type discriminator
id0..1stringLogical id of this resource.
meta0..1MetaMetadata about the resource
status1..1open | closed | reopened | denied | subrogationCurrent status of the claim.
claimNumber1..1stringCarrier-assigned claim number
policy1..1ReferenceReference to the policy under which the claim is filed
coverage0..1ReferenceReference to the coverage section applicable to this claim
insured1..1ReferenceReference to the insured
dateOfLoss1..1stringDate the loss or incident occurred.
dateReported0..1stringDate/time the claim was reported to the carrier.
lossType1..1CodeableConceptType/cause of loss. terminology
description0..1stringNarrative description of the loss or incident
lossLocation0..1AddressLocation where the loss occurred
adjuster0..1ReferenceReference to the assigned adjuster.
[ ]claimants0..*ClaimantClaimant(s) — parties making the claim
financials0..1ClaimFinancialsFinancial reserves and payment summary
litigationStatus0..1CodeableConceptLitigation status. terminology
[ ]documents0..*AttachmentSupporting documents (photos, police reports, medical records, etc.)
lossCause0..1CodeableConceptStructured cause of loss. terminology
lossKind0..1CodeableConceptHigh-level loss category (property, liability, medical, auto, workers-comp). terminology
lossTime0..1stringTime of day the loss occurred.
[ ]assignments0..*ClaimsAssignmentAssigned parties with roles — replaces single adjuster field for complex claims.
[ ]reports0..*ClaimReportPolice, fire, incident, and appraisal reports related to this claim
subrogation0..1SubrogationDetailSubrogation recovery tracking

Example

json
{
  "resourceType": "Claim",
  "id": "clm-2025-5001",
  "status": "open",
  "claimNumber": "CLM-2025-005001",
  "policy": {
    "reference": "Policy/pol-2025-1001"
  },
  "insured": {
    "reference": "Insured/ins-001",
    "display": "Acme Manufacturing Corp"
  },
  "dateOfLoss": "2025-09-15",
  "dateReported": "2025-09-16T08:30:00Z",
  "lossType": {
    "coding": [
      {
        "code": "BI",
        "display": "Bodily Injury"
      }
    ]
  },
  "description": "Employee slip and fall in warehouse area",
  "lossLocation": {
    "line": [
      "123 Industrial Blvd"
    ],
    "city": "Hartford",
    "state": "CT"
  }
}

JSON Schema

Full JSON Schema: Claim.schema.json